Ratings & Reviews

Overall Rating

4
(147 reviews)
99.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Johndia D. - |Recommended: NoThere could've been more accessible and available amenities — Good for 1st time renters, trying to build renter's history
response from property -Johndia, Thank you so much for spending the time to leave us a review. We hope that you are enjoying your time here while you grow your renters history. If you ever need anything, please let the office know. -Cougar Ridge
submitted by Brandon F. - |Recommended: YesPretty Good — For the most part, everything is good. There are some cosmetic blemishes in the apartment and the sink hardware is in need of a refresh. I can't really hear my neighbors unless they are moving around furniture. People pick up after their pets as well. I have a dog area pretty close to my door, and I rarely ever see any poop left behind. I've never had a problem with parking either. Staff is great as well.
submitted by Alexis H. - |Recommended: YesFair prices for a pretty nice place — I enjoy living here, the common areas and generally clean, neighbors are nice, staff is friendly and willing to answer questions. Prices are fair, and actually pretty low for the Pullman area, and the apartments are nice and comfortable places to live.
submitted by Madeline F. - |Recommended: YesGreat place Great people. — I would definitely consider Cougar Ridge. They are one of the most animal friendly places to rent from in Pullman. Their friendliness doesn't stop at animals either I am always greeted with smiling faces no matter the time of day. Additionally, I feel very safe here during COVID
submitted by Madeline F. - |Recommended: YesAmazing people Always so friendly. I have always felt welcome and safe during COVID at Cougar Ridge. Maintenance is friendly and punctual when a work order is placed. Great community.
submitted by Kaylina B. - |Recommended: YesI really like the apartment apartment. — It’s really nice and I would recommend it to others.
submitted by Brian E. - |Recommended: YesGreat Living — Ive enjoyed my experience
response from property -Brian, Thank you for taking the time to leave us an online review. We have enjoyed having you as a resident here at Cougar Ridge! Please let us know if you need anything of have any suggestions and tips of things we can improve. Have a wonderful rest of your week!
submitted by Cameron F. - |Recommended: YesIt has been a great experience so far. — Maintenance is super friendly and efficient. The apartments are spacious and have a good amount of natural light. My only issue is the sound insulation isn't perfect, but it could be worse.
response from property -Cameron- Thank you for taking the time to leave us an online review! We love hearing back from the residents. In regards to insulation issue would you mind sending me an email at [email protected] with more details about what you are seeing on your end. Thank you again for taking the time to leave us an online review!
submitted by Robel S. - |Recommended: YesGood looking Apartment — Super nice interior Nice location Affordable prices Friendly and helpful staff
response from property -Robel, Thank you for taking the time to leave us an online review! We are so EXCITED to have you be apart of our Cougar Ridge community! Would you mind leaving us an online review on google? Please let us know if you need anything and have a wonderful rest of your week!
submitted by Destiny L. - |Recommended: YesCougar Ridge is a nice place to live — It is nice to live here, but living on the bottom of the apartment has pros and cons. The upstairs neighbors are so loud and are loud 24 HOURS of the day. It is nice though to have the bottom apartment because its easy access and our apartment is on the end so thats really nice.
response from property -Destiny, Thank you for taking the time to leave us an online review! I am so sorry about the noise. I can reach out to the residents above if needed and see if we can do anything to help with the noise issue. Any feedback or suggestions is greatly appericated and can be sent to [email protected] Thank you once again and have a wonderful week!
submitted by Kammie S. - |Recommended: YesNice, and well kept — cougar ridge apartments is a good place to be it is not far from anything in Pullman.
response from property -Kammie, Thank you for taking the time to leave us an online review! I noticed you gave parking and noise 4 stars. Do you have any feedback that can help us take care of those two items? Would you be able to leave us an online review on google when you get a chance? We have a team goal we are striving to hit by Oct 1st. Thank you for your time and we are so glad you are here and apart of our Cougar Ridge community!!
submitted by Serena B. - |Recommended: YesGreat — I like it a lot here, definitely a great starting point for an apartment
response from property -Serena, Thank you for taking the time to leave us an online review! We love to hear back from the residents. I noticed you gave us a 4 star on construction. Would you mind sending me an email more about that [email protected] . I am so sorry we were able to get new cabinets and countertops into your apartment this year. COVID has really messed up our whole year and budget for those big projects. If you have time and can would you mind leaving us an online review on google? We set a team goal to hit by Oct 31st. Thank you once again and have a wonderful week!
submitted by Karly E. - |Recommended: YesNice location and floor plans, lots of stairs — I enjoy my space, the maintenance crew is always willing to help and fast at it, some of the appliances and fixtures could be updated but for the price its really not bad and if you keep your space clean They're really quite nice places to live. Biggest complaint, there are lots of spiders.
submitted by Kylie N. - |Recommended: YesExcellent — It is a very welcoming environment that is a safe place to live and is welcoming towards pets.
submitted by Holly - |Recommended: YesGreat apartment. We left The Ruckus and so far living here is WAY better. The only thing I have noticed is living on the bottom floor, you can hear your upstairs neighbors extremely well.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Cougar Ridge, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Cougar Ridge, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose